Your feedback can help other buyers make an informed buying decision. Google will only remove it if it violates one of their policies, so don't expect them to remove a review just because it's negative. Google believes that incentives bias reviewers and prevent them from giving an honest opinion about their experiences. The longer you wait, the more your memory is lost and your customers are less likely to write a review on Google about your company.
If they consider the review to be spam, false or incorrect, they can flag it and report it to Google for removal. The review software allows you to request a review from the customer immediately after they have interacted with you, and receive the request the moment they are most likely to leave you a comment. Find out everything you need to know about how to write and leave a Google review about a company in this comprehensive guide. Google offers search results based on the user's proximity to a company and the company's ratings on Google.
Therefore, there is no reason to hesitate to get one so that your company information appears accurately in Google tools, such as the search engine and Google Maps. If you think you're dealing with a false review, consider flagging it for Google to correct. They allow customers to post a public opinion on Google about their experience with a company and its services and products. You can raise this issue on the Google My Business help page if representatives of the Google service reject your request to remove fake reviews.
Companies must ensure that customers know how to write a review and that they also enjoy a smooth writing experience. If your review doesn't appear, it could also be because the corresponding Google business profile is suspended.
