I agree with Jeff that you should have the right to talk to the reviewer. If you think a Google review violates the publishing rules, you can mark it as inappropriate. If you prefer to design the “Review us” option in Google creatives yourself, you can continue using the QR code from the Google review link that Marketing Kit automatically generates for you.
Cassie Doughton
Amateur zombie advocate. Subtly charming twitter practitioner. Total music nerd. Twitter evangelist. Friendly reader. Subtly charming twitter aficionado.