Google told me that the number was higher, Google just wanted to share what it wanted to highlight in this year's video. A customer of a carpet cleaning company bought a bunch, the ratings barely went up, and a few weeks later, Google withdrew them and destroyed their rating, as measured in the BrightLocal map grid classification report. In addition, Google changed the way it views fake business profiles, moving from creating fake profiles to claiming fake profiles. This led Google to eliminate 5 million fake review attempts related to this scam in just a few weeks. If you look at Google or Facebook, their average rating makes it seem like your average customer is happy with them.
Ironically, one of the most common methods today is to use the messaging function of your Google Business profile to inform you about this...
