You will receive an email with the verdict on your appeal. If the review is found to violate our policy, it will be removed. Google employees use their judgment to decide what goes over the line. Often, they let go of mild insults if the vocabulary isn't too offensive and the rest of the review is relevant.
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If you receive a negative review that's not related to the topic and doesn't reflect a genuine customer experience, it's possible that it violates Google's review policy. Because Google allows users to review companies without having to add any description, people take advantage of the same advantages and get low star ratings. Whether the review is positive or negative, false or genuine, be sure to respond to every review you receive. While Google takes its time to evaluate the false review, you don't need to stand idly by and let the fake review tarnish your reputation on the Internet.
No review of a company that attempts to promote or sell what Google calls “restricted content” is allowed. If Google rejects your request to delete a review and you still think it violates their policy, you have a couple of options. This type of content may be obvious, but Google mentions it in its review policy for technical reasons. Google takes time to determine the nature of the review and only removes it if it's illegitimate.
Every Google review published about a company acts as a vital tool for the company's online reputation. He writes articles on reputation marketing, Google My Business, Facebook Business Manager and Google Search & SEO.
