The best consumer business review websites in your industry · Google Business Profile (GBP) · Yelp · Facebook · The Angie List · Better Business Bureau (BBB) · City. The Better Business Bureau (BBB) is a nonprofit organization that evaluates business operations based on a set of “best practices” about how companies should treat customers. According to their website, their mission is to build market trust. The BBB never endorses companies or products and does not offer any paid advertising options, as that would lead to unbiased viewing of information.
CitySearch serves as a local guide to restaurants, entertainment, retail, travel and professional services in the United States. Its online directory has a search tool that allows users to search for a type of business in a specific location. Search results are always determined by keyword and distance. CitySearch uses publicly available information to create its listings, which business owners can then claim.
Business owners can also choose to set up their own profile. Once claimed or created, profiles can only be updated and edited by verified owners to ensure that all information is valid. While Yelp is perhaps the best-known business review website, it's far from the only one with a good reputation. We'll explain more about business review websites and highlight 14 alternatives to Yelp that you can consider.
If the review is determined to be false, the reviewer may lose permission to use the platform in the future. While Google Business Profile offers many useful tools for business owners to promote themselves online, such as booking appointments and social media posts, its review service is the most prominent. From Google Business Profile to ConsumerAffairs, these business review websites can help create social proof that your business is worth investing in. Trustpilot has strict legal regulations regarding review content to prevent spam and inappropriate content, and both humans and robots review each review to ensure that the content is correct.